Find a service near you

National Debt Helpline

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

FIND OUT MORE

Call 1800 007 007

Mon – Thurs 8am – 4:30pm AEST

Professional financial counsellors offer a free, independent and confidential services to help people in Australia tackle their debt problems, including debt they recently been made aware of.

Essentials by AAI

Call 1800 429 595

Mon – Fri 9am – 5pm AEST

Insurance for low income earners, including motor and home insurance.

Coaching Services

Click here to find a homelessness support service in your state.

Learn more at goodshep.org.au/fih

Mon – Fri 9am – 5pm AEST

A free and confidential recovery service for people who have experienced financial abuse. Services including one-on-one financial coaching with a dedicated hub coordinator to learn the skills to feel more confident with money

Aboriginal and Torres Strait Islander Services

13 YARN

Call 13 92 76

24/7 Telephone service to yarn with you without judgement and provide a confidential, culturally safe space to yarn about your needs, worries or concerns.

Migrant Services

Australian Red Cross

Visit redcross.org.au/migration to find the support service for you

Help and support for refugees, people seeking asylum, people in immigration detention and other migrants in Australia.

Homelessness Services

Homelessness Australia

Support Services Directory (AskIzzy)

AskIzzy

A support services directory to find the help you need, now and nearby. Search over 400,000 support services.

Visit askizzy.org.au

VIC

Family and domestic violence

Good Shepherd Hastings
Call 03 5971 9444
Location: 184 Salmon St, Hastings, VIC, 3915

Good Shepherd Mornington
Call 03 5970 5700
Location: 346 Main Street, Mornington, VIC, 3931

Good Shepherd Brimbank

Wallaroo Community House

Location: 90 Taylors Rd, Keilor Downs VIC 3038

Mon – Fri 9am – 5pm AEST

Good Shepherd Sunshine
Call 03 8312 8800
Email sunshine@stagingwebsite.co
Location: Level 1/24 Devonshire Road, Sunshine VIC 3020
Mon – Fri 9am – 5pm AEST

A place for everyone in the community to connect, make friends, learn skills and build confidence. A variety of parenting, education and recreational programs is available throughout the year.

Call 03 5970 7000
Email wallaroo@stagingwebsite.co
Mon – Fri 9am – 5pm AEST
Location: 6 Wallaroo Place, Hastings Vic 3915

The Orange Door Frankston
Call 1800 319 353
Email bpa@orangedoor.vic.gov.au
Location: 60-64 Wells Street, Frankston, VIC 3199
Mon-Fri 9am – 5pm AEST
The Orange Door is a free service for adults, children and young people who are experiencing or have experienced family violence, as well as families who need extra support with the care of children.

GenWest
Call 1800 436 937
Email fvassist@genwest.org.au
Mon-Fri 9am – 5pm AEST
GenWest’s First Response team work with you to help put a safety plan in place, determine what other support you may need as well as referrals to other services.

Salvation Army Crisis Support
Call 1800 825 955
Location 37 Ross Smith Avenue, Frankston, VIC, 3199
Location 17-19 Ninth Avenue East, Rosebud, VIC, 3939
24/7 A non appointment based service for individuals, families and young people who are homeless or at risk of homelessness.

Safesteps

Call 1800 015 188

24/7 For women and children who are victims of family violence.

Family & Youth Services

Brimbank-Melton Integrated Family Services

For intake, call The Orange Door on 1800 271 046

Mon – Fri 9am – 5pm AEST

The Brimbank-Melton Integrated Family Services Program helps parents and carers to increase their parenting choices and the outcomes in their family life.

You can also contact Good Shepherd directly on 03 8312 8800

Sunshine location: Level 1, 24 Devonshire Road, Sunshine 3020

Bayside-Peninsula Integrated Family Services

For intake, call The Orange Door on 1800 319 353

Mon – Fri 9am – 5pm AEST

The Bayside-Peninsula Integrated Family Services Program helps parents and carers to increase their parenting choices and the outcomes in their family life.

You can also contact Good Shepherd directly on

Mornington 03 5970 5700

Mornington location: 346 Main Street, Mornington, VIC, 3931

Hastings 03 5971 9444
Hastings Location: 185 Salmon St, Hastings, VIC, 3915

Building Blocks

Email: sunshine@stagingwebsite.co

Location: 90 Taylors Rd, Keilor Downs VIC 3038

Tues 9am – 5pm AEST

Building Blocks is a supported playgroup for young mums (15-25 years) to make new friends, have fun and learn about parenting in a relaxed place.

School Focused Youth Services

Mon – Fri 9am – 5pm AEST

Good Shepherd provides housing and homelessness support for young people aged 16-25 in the Brimbank and North West regions of Melbourne.

Email sunshine@stagingwebsite.co

An early identification and intervention program is available to primary and secondary students in the Brimbank region who:

face barriers to engagement, including homelessness
are in a vulnerable cohort, for example are young carers
are showing signs of disengaging, including low or erratic attendance

Mon – Fri 9am – 5pm AEST

Good Shepherd provides housing and homelessness support for young people aged 16-25 in the Brimbank and North West regions of Melbourne.

No Interest Loans (NILs)

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

Borrow between $2000 – $5000 to buy an essential vehicle including:

cars & scooters
mobility scooters
motorcycles
boats

For No Interest Loans for Vehicles contact:

Bendigo Family & Financial Services

Call 03 5441 5277

Email nils4cars@bffs.org.au

Good Money – Collingwood

Email collingwood@goodmoney.com.au

Good Money – Dandenong

Good Money – Collingwood

Email dandenong@goodmoney.com.au

Good Money – Geelong

Call 1300 700 550

Email geelong@goodmoney.com.au

Good Money – Morwell

Call 1300 700 550

Email morwell@goodmoney.com.au

South East Community Links – Dandenong

Call 03 9791 8344

Email microfinance@secl.org.au

South East Community Links – Springvale

Call 03 9546 5255

Email microfinance@secl.org.au

Uniting

Call 1800 002 992

Email nilsnortheast@vt.uniting.org

Good Money Stores

Good Money is a not-for-profit community service. We offer financial support via our network of financial capability workers and counsellors. Talk to us about how to manage your finances better and all things money. We can also assist you in applying for No Interest Loans (NILs) – loans for essential goods and services with no interest, no fees and no charges EVER.

Call 1300 770 550 (all locations) or visit a Good Money Store near you:

340 Smith Street Collingwood 3066

Email collingwood@goodmoney.com.au

Mon – Fri 9am – 4:30pm AEST

Good Money – Geelong

Good Money – Dandenong

104 Moorabool Street Geelong 3220

Email geelong@goodmoney.com.au

Mon – Fri 9am – 4:30pm AEST

Good Money – Morwell

10 Tarwin Street Morwell 3840

Email morwell@goodmoney.com.au

Mon – Fri 9am – 4:30pm AEST

250 Lonsdale Street Dandenong 3175

Email dandenong@goodmoney.com.au

Mon – Fri 9am – 4:30pm AEST

Coaching Services

LaunchMe – for aspiring small business owners

Learn more at goodshep.org.au/fih

Mon – Fri 9am – 5pm AEST

The Good Shepherd Financial Independence Hub (FIH) is a free and confidential recovery service for people who have experienced financial abuse – where someone has used money or work to control or manipulate you. We provide conversations and one-on-one financial coaching to sort through your financial situation and feel more confident with money.

Call 1300 099 998

Enquire at goodshep.org.au/launchme

Good Shepherd’s LaunchMe is a FREE program to help aspiring small business owners to launch, relaunch, grow or finance their own small business.

To be eligible you must:

Live in Southeast Melbourne (City of Greater Dandenong, City of Casey and Cardinia Shire)
OR Live in La Trobe Valley/Gippsland, VIC (Latrobe City, South Gippsland, Baw Baw and Bass Coast Shires)
AND earn $75,000 or less before tax OR hold a health care or pension card.

LaunchMe for small business recovery

A free business coaching program to help small business owners get back on track.

To be eligible you must:

Have an existing business AND
Live in Southeast Melbourne (City of Greater Dandenong , City of Casey or Cardinia Shire)
OR Live in La Trobe Valley/Gippsland, VIC (Latrobe City, South Gippsland, Baw Baw and Bass Coast Shires)
AND Your business earned a profit of less than $75,000 in the last 12 months

Youth Services

Mon – Fri 9am – 5pm AEST

Good Shepherd provides housing and homelessness support for young people aged 16-25 in the Brimbank and North West regions of Melbourne.

Building Blocks

Email: sunshine@stagingwebsite.co

Location: 90 Taylors Rd, Keilor Downs VIC 3038

Tues 9am – 5pm AEST

Building Blocks is a supported playgroup for young mums (15-25 years) to make new friends, have fun and learn about parenting in a relaxed place.

Homelessness Services

Mon – Fri 9am – 5pm AEST

Good Shepherd provides housing and homelessness support for young people aged 16-25 in the Brimbank and North West regions of Melbourne.

NSW

Family & Youth Services

Rise NSW

Call 02 8571 7800

Location: 440 Marrickville Road, Marrickville NSW 2204

Mon – Fri 9am – 5pm AEST

A referral based program for young people (10-15 years) and their families who may be facing challenges in the child’s education, safety, health and wellbeing.

Counselling services also provides specialist counselling support to your people (12-18 years) and their families

ParentWise – Sydney

Call 02 8571 7800

Location: 440 Marrickville Road, Marrickville NSW 2204

Mon – Fri 9am – 5pm AEST

A referral-based program is for parents and carers of 12-17 year old’s seeking to strengthen their relationships.

Rise NSW

Call 02 8571 7800

Location: 440 Marrickville Road, Marrickville NSW 2204

Mon – Fri 9am – 5pm AEST

A referral based program for young people (10-15 years) and their families who may be facing challenges in the child’s education, safety, health and wellbeing.

No Interest Loans (NILs)

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

No Interest Loans (NILs) are available for $2000 – $5000 for the purchase of an essential vehicle including cars, scooters, mobility scooters, motorcycles and boats.

Eligibility requirements: Have a Heath Care Card / Pension Card OR Earn less than $70,000 gross annual income as a single OR $100,000 gross annual income as a couple or people with dependent OR have experienced family or domestic violence in the last 10 years and You can show that you have the capacity to repay the loan

Baptist Care ACT/NSW

Call 02 4032 5230

Email nilsenquiry@baptistcare.org.au

Mary MacKillop Today – Bathurst, Cowra, Lithgow, Orange, Young

Call 02 6331 2010

Email nils4cars@mmtloans.org.au

Northern Rivers Community Gateway

Call 02 6621 7397

Email nrnils@nrcg.org.au

UnitingCare Wesley Bowden

Call 08 8245 7177

Email nils-team@ucwb.org.au

Coaching Services

Learn more at goodshep.org.au/fih

Mon – Fri 9am – 5pm AEST

Firmer Foundations

Email firmerfoundationssydney@stagingwebsite.co

A free coaching program for women who want better financial wellbeing.

QLD

No Interest Loans (NILs)

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

No Interest Loans (NILs) are available for $2000 – $5000 for the purchase of an essential vehicle including cars, scooters, mobility scooters, motorcycles and boats.

Logan East Community Neighbourhood Association

Call 07 3808 4529

Email nils4vehicles@lecna.org.au

St Vincent de Paul Society

Call 1800 846 643 (Option 4)

Email loans@svdpqld@org.au

Good Money Stores

Good Money – Southport

Location 16 Nerang Street Southport 4215

Email southport@goodmoney.com.au

Mon – Fri 10am – 3pm AEST

At Good Money we offer financial support via our network of financial capability workers and counsellors and access to our range of No Interest Loans (NILs).

Good Money – Cairns

Location 157 Mulgrave Road Cairns 4870

Email cairns@goodmoney.com.au

Mon – Fri 10am – 3pm AEST

At Good Money we offer financial support via our network of financial capability workers and counsellors and access to our range of No Interest Loans (NILs).

Coaching Services

Queensland Financial Resilience

Learn more at goodshep.org.au/fih

Mon – Fri 9am – 5pm AEST

Call 1300 006 616

Mon – Fri 9am – 5pm AEST

A free, non-judgmental and confidential service to have more financial freedom through understanding your finances, be more financially secure and better manage your money.

SA

No Interest Loans (NILs)

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

No Interest Loans (NILs) are available for $2000 – $5000 for the purchase of an essential vehicle including cars, scooters, mobility scooters, motorcycles and boats.

UnitingCare Wesley Bowden

Call 08 8245 7177

Email nils-team@ucwb@org.au

Good Money Stores

Good Money – Salisbury

Location 58 John Street Salisbury 5108

Email salisbury@goodmoney.com.au

Mon – Fri 9am – 4:30pm AEST

At Good Money we offer financial support via our network of financial capability workers and counsellors and access to our range of No Interest Loans (NILs).

Coaching Services

LaunchMe – for aspiring small business owners

Learn more at goodshep.org.au/fih

Mon – Fri 9am – 5pm AEST

Call 1300 099 998

Enquire at goodshep.org.au/launchme

Good Shepherd’s LaunchMe is a FREE program to help aspiring small business owners to develop, finance and launch their own small business.

To be eligible you must:

Live in South Australia OR
Live in Southeast Melbourne (City of Greater Dandenong, City of Casey and Cardinia Shire) OR
Live in La Trobe Valley/Gippsland, VIC (Latrobe City, South Gippsland, Baw Baw and Bass Coast Shires) AND
Earn under $60,000 before tax or hold a healthcare or pension card.

LaunchMe – for aspiring small business owners

Call 1300 099 998

Enquire at goodshep.org.au/launchme

Good Shepherd’s LaunchMe is a FREE program to help aspiring small business owners to develop, finance and launch their own small business.

To be eligible you must:

Live in South Australia OR
Live in Southeast Melbourne (City of Greater Dandenong, City of Casey and Cardinia Shire) OR
Live in La Trobe Valley/Gippsland, VIC (Latrobe City, South Gippsland, Baw Baw and Bass Coast Shires) AND
Earn $75,000 or less before tax or hold a healthcare or pension card.

WA

No Interest Loans (NILs)

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

No Interest Loans (NILs) are available for $2000 – $5000 for the purchase of an essential vehicle including cars, scooters, mobility scooters, motorcycles and boats.

Anglicare WA

Call 08 9263 2199

Email nils4cars@anglicarewa.org.au

Coaching Services

Learn more at goodshep.org.au/fih

Mon – Fri 9am – 5pm AEST

NT

Loans (NILs) & Financial Services

No interest, no fees, no charges EVER.

To find your nearest not-for-profit community provider click here

Or call 13 64 57

Mon – Fri 9am – 5pm AEST

You may be eligible for a No Interest Loan if:

You earn less than $70,000 gross annual income as a single person or less than $100,000 gross annual income as a couple or with dependents
OR have experienced family or domestic violence in the last 10 years
OR have a Heath Care Card / Pension Card
AND can show you have the capacity to repay the loan.

Borrow up to $2000
For essential goods and services like:

whitegoods & furniture
car repairs & registration
medical & dental or vet expenses
technology like a laptop, tablet or phone
education expenses

Borrow up to $3,000 for:

bond & rent in advance
rates
if you’ve been impacted by a natural disaster

No Interest Loans (NILs) are available for $2000 – $5000 for the purchase of an essential vehicle including cars, scooters, mobility scooters, motorcycles and boats.

Anglicare NT

Call 08 8946 4800

Email nils4vehicles@anglicare-nt.org.au

Coaching Services